We process orders between 3-5 business days from when they are received. If there are any reasons for us not being able to process your order, we will get in touch accordingly. You can expect your orders to reach major cities within 7-12 business days of placing an order, and to other parts of India within 10-20 days of placing an order. In case you have bought made-to-order products that are customized or personalized for you, an additional time of 7-10 business days might be required. Shipping timelines can also be seen on every product details page along with any extra time required for made-to-order products. We do not ship outside India.
Typically, a nominal shipping fee will be charged on all orders. The shipping charge can be viewed at the time of placing the order and in all order related emails. In some cases during sales or special promotions, shipping charges may be waived off and the same information can be seen on every product page details and also at the time of placing an order. This charge shall not be refunded if an item is returned or if the cancellation request is raised after the order is shipped.
Title and risk of loss for all products ordered by you shall pass on to you upon shipment to the shipping carrier.
We do not ship backorders. We aim to keep every item on our website in stock. If there is an item which you purchase and then we realize this item is not available, we will promptly inform you within 2 business days of your purchase and fully refund your money for the out of stock item.
We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non delivery of orders in case the delivery address includes P. O. Box details in any part or form.
We will attempt delivery 2 times at the delivery address specified by you in the order, before we contact you that your package is not deliverable. You can track the package through the Order Tracking facility. In case the customer is not reachable or does not accept delivery of products in these attempts, we reserve the right to cancel the order(s) at our discretion.
If you have any questions, please get in touch by email at email@example.com or whatsapp us at +916302638658